Security Coordinator
Job Description
Security Coordinator
About Us
Founded in 1945, we are an industry-leading diversified communications company, delivering custom solutions for digital transformation, greater business enablement, and security. We serve as an established and strategic national partner for Fortune 500 enterprises, premier educational institutions, as well as Federal, State and Local governments.
Our deep New England roots keep us at the forefront of technology growth and innovation to exceed the expectations of our most discerning and forward-thinking clients. Our solutions meticulously blend the art and science of intuitive, seamless UX design with world class technology, integrating simple, scalable solutions that deliver unparalleled experience, value and measurable ROI.
What You’ll Do:
● Interact with the Director of Security and security department, assisting with day-to-day
issues and helping create cohesion across the department and cross-functionally
● Prepare and generate new quotes for customers
● Handling incoming client communications, both emails and phone calls
● Tracking status of client orders and providing updates of order status
● Obtaining presales information such as freight costs, lead time and product
specifications
● Entry of client information accurately into sales databases
● Deal registration for projects when appropriate
● Proactively follow up on quotes previously submitted, as well as tracking of Service and
Engineering requests
● Prioritize and respond to customer inquiries via phone and email, providing best-in-class
customer service
● Ensure sales documents and customer-facing materials are kept up to date
● Build strong relationships with internal and external partners, providing updates on
progress, issues and/or successes
● Additional duties assisting in Audio Visual bid opportunities, including reviewing bids and
preparing documentation for bid requests.
Who You Are:
● High School Diploma or GED required
● Excellent written and verbal communication skills
● Must be responsible, self-motivate, self-starter, personable and well organized
● Superior customer service skills to deal with both internal and external customers
● Ability to manage multiple tasks simultaneously
● Proficiency with Microsoft Office, G Suite, D-Tools, CRM and sales databases or similar
software
● Ability to prioritize, plan and execute projects on or before established due dates
● Maintaining confidentiality in sensitive customer situations, while assisting the account
manager toward resolution
● Must be able to read and effectively interpret general business documentation
Employment Type
Full-time
Valley Communications Systems, Inc. is an Affirmative Action and Equal Opportunity Employer
